Workshop: Achieving a long-lasting citizen engagement in large-scale continuous innovation projects

This interactive co-creation session is to SHARE and BUILD FUTURES

WhenThursday 25th of August from 9h00 to 10h30

Where: EV-7.745


Inspired by the Smart Urban Lighting Grid in Eindhoven, the main objective of this workshop is to share and discuss the ongoing citizen-driven engagement in long-lasting innovation projects.

The Smart Lighting Grid tender as it was launched by the City of Eindhoven (NL) was based on the vision of the city’s future as it was co-designed by the city’s citizens, and subsequently incorporated into an innovative, visionary roadmap “Smart Urban Lighting 2030”. The tender process of two years has now been completed, but the true work only begins: the objective and the ambition of the City of Eindhoven and the selected partner (the Philips Heijmans Consortium) is to embed innovation in cooperation with the citizens as a permanent way of working together and developing the city. Five testbed areas with proactive resident communities have been selected, five years lay ahead to co-develop and test solutions that 1) should not only improve life and contribute to citizen’s well-being but 2) also make innovation commercially viable for the business partners and 3) showcase the latest technology developments.

Through this workshop we would like to discuss with the workshop participants in an open, interactive session lessons learnt and the challenges that lay ahead:

  • How did citizen involvement contribute to the development of the roadmap and the tender process?
  • What are the challenges of involving the citizens during the early stages of innovation (such as developing a future roadmap)?
  • How do we make sure the citizen engagement pertains for a continuous human-centric innovation process?
  • What are the best methodologies and practices to keep the citizens continuously engaged?
  • What are the important success factors (background, process, partners, policies) and potential obstacles?
  • How do we ensure constructive co-existence of social responsibility objectives, commercial interests and (legal) policies?
  • How do we measure success and learn from failures?

As an expected outcome, participants will learn from each other’s experiences, share best practices and outline answers to the unresolved question regarding long-lasting citizen engagement in large-scale long-term innovation projects.

Who should attend? Living lab practitioners, commercial partners, researchers

Capacity: TBC

Draft agenda

  • Welcome & goals of the session
  • Short presentation of the Smart Lighting Grid roadmap
  • Discussion on topics in 4-5 groups (all participants)
  • Short result presentation of each group
  • Overall discussion and conclusion

(Expected duration: 1½ – 2 hours)

Session facilitators:

Olha Bondarenko, City of Eindhoven (NL), Wim De Kinderen (Brainport Development) and Irmo Kaal, Project leader Smart Urban Lighting Grid

Background information:

Eindhoven is a forerunner in Europe when it comes to intelligent lighting, according, among others, to the European Commission report ‘Lighting in Cities’. The city aims to further develop this position, particularly in the field of public lighting. Some applications are already in various stages of development, such as an experiment in the clubbing district of ‘Stratumseind’ to see which positive effects lighting can have on the behavior and mood of the guests and the latest lighting techniques that are currently being applied and tested at the former Philips factory grounds of ‘Strijp-S’. A few years ago the City had to start a tender process for replacing the outdated street lighting infrastructure. However, replacing lamps with lamps did not seem sufficiently innovative and contributing to the ambition for a city like Eindhoven. Instead, the City took an initiative to co-develop an innovative future roadmap together with its citizens, academic and business partners. The resulting Smart Lighting Grid, which makes a basis of the roadmap, will not only provide intelligent lighting but serve as a high density grid where other intelligent solutions will reside. In the tendering procedure, five areas in the city have been selected for the first phase of implementing the Roadmap. The areas are diverse in type, all have, or will soon have, access to fibre optic connections and all need, in varying degrees, maintenance to the public lighting systems. They also have proactive resident communities, which are participating continuously before, during and after the tender process is completed to ensure their needs are met and the practical challenges are solved by using the newest technologies employed by the Grid. The starting point is sustainable, continuous and open innovation, together with collaboration in a living labs approach. The market participant will work with other businesses, knowledge institutions, government and residents on the realisation of what is known as a smart lighting grid. An additional challenge for the market partners is to use existing products, services and products still to be developed, which will connect to the grid, for additional revenue generation that can be in turn re-invested to ensure continuous innovation process.