Cancellation Policy

If an attendee is unable to attend the event for any reason they may substitute, by arrangement with the organisers, someone else from the same institute / organisation / Living Lab. To arrange this transfer of ticket please contact Camille Landry via before the 1st of August 2016.

Where the attendee is unable to attend, and is not in a position to transfer his/her place to another person, then the following refund arrangements apply:

  • Registrations cancelled before August 15th 2016 will be refunded less a50 $CAD cancellation fee.
  • Registrations cancelled after August 15th 2016 will not be eligible for a refund.

Refunds will be made in the following ways:

  • For payments received by credit or debit cards, the same credit/debit card will be refunded.
  • For all other payments, a bank transfer will be made to the payee nominated account.